Meet our People
Branch Operations Specialist, Community Banking – Gardena Branch
Valeria Elizarraraz obtained her B.A. in Political Science from University of California, Riverside, and in 2015 she graduated from BankWork$®, which is a program that prepares people to obtain entry level positions in the banking industry. Pacific Western Bank is a partner of BankWork$®, and upon graduation from the program, Valeria landed a position as a teller. Within a year, she was promoted to the position of senior teller, and she is now a branch operations specialist. According to Valeria, “It’s not about your skill, but about your will.” BankWork$® taught her with the skills she needed to get into the banking industry, but she provided the will and hard work to advance within the bank.
"You get to know the people you work with and serve. That’s why many customers stay with us."
Valeria loves interacting and building bonds with the customers who come into the branch. “It’s my thing,” she says. She compares her team of colleagues to a family. “We are all great individually, but as a team we are even better.”
What stands out to her the most about Pacific Western Bank is that “it’s not one of those big banks where you help someone and then might not see them again. You get to know the people you work with and serve. That’s why many customers stay with us. They like that we remember them and how we’ve helped them in the past. People look forward to coming into the bank.”